I rely solely on the Mini Remote Control to test and fix remote kiosks (small PCs that run Windows and Java apps). Now, for my company, this is a HUGE issue. During a test, I encountered this same problem. I have been using the Mini Remote Control app for several years and I just updated to version 6.8.0.1. Operating system WIN XP, Service Pack 2, agent service created 'on the fly'.Ī.Hello. Our users are great at sending emails when they get errors and this one is very annoying.

I am getting the exact same error on several of our machines.

Thanks for your feedback, it is appreciated. What Operating System and Service pack level is each machine (local and remote) running, and how did you install the client agent service, with an MSI package or 'on the fly' when you first attempted to connect? What version of the software application are you using and what version of the client agent service is installed and running on the remote machine? This is a normal error if the MRC SysTray icon (DWRCST.EXE) process is unable to communicate with the MRC Client Agent Service (DWRCS.EXE)for any reason.

The Client Agent Service may not be running? On a client that i am trialing the software withĪny ideas what is causing it, and how to resolve it?Ĭommunicate with the MRC Client Agent. If you wish to engage in this discussion, just comment on this document. Note: This is a topic brought over from DameWare Forums which has been closed.

Dameware mini remote control icon